A primary objective of every supervisor is to communicate, consistently apply, set, and regularly review the expected performance standards for each employee. A supervisor should acknowledge when employees perform well and provide appropriate timely feedback.

However, when an employee fails to meet the expected standards after the supervisor has provided appropriate feedback, the supervisor is responsible for escalating his/her concerns to Employee & Labor Relations (ELR). Several options are available in addressing performance concerns depending on the issue, such as counseling, mediation, and/or discipline. Disciplinary options will vary on a case-by-case basis. Therefore, it is imperative that ELR is contacted prior to any disciplinary action being taken.